LEEDS METROPOLITAN UNIVERSITY

 We recently delivered some training for their senior team and they said:

“Sharon was very knowledgeable, read the audience well”.  John Hamilton (Head of Safety, Health and Wellbeing).

THE ‘VITA’ GROUP

“Sharon has provided Vita with feedback on a number of personality profiling devices. I find her style of delivery to be professional and personable, whilst her observations are always insightful, which helps Line Managers to understand some of the complexities of the profiling feedback”.  Colin Josephs, Regional HR Director (UK, Australasia, Scandinavia). Vita Group.

 

THE NORTH WEST STRATEGIC HEALTH AUTHORITY

“Sharon carried out an evaluation for us of a large programme that had been running for 2 years. She did a great piece of work pulling together so many strands of work and we were really pleased with the report that she produced for us”.  Julie Cullen, Deputy Director for Mental Health, Strategic Health Authority, NHS North West.

 

TRAINING MARKS & SPENCER SUPPLIERS TO MANAGE MENTAL HEALTH IN THE WORKPLACE

Cognoscenti provided training to the Marks & Spencer supplier group to enable them to better manage mental health in the workplace. 100% of participants rated the relevance of the course as good/excellent. Comments made included:

“The training answered many questions that I was uncertain of. As a manager I feel more confident in my skill to intervene in order to assist.”

“An excellent and thought provoking session”

“I think it was thorough”

“Great, thanks”

“Definitely need to raise awareness”

MANAGING MENTAL HEALTH IN THE NHS

We recently delivered training to around 200 NHS Managers to help them more effectively manage mental health in the workplace. 98.5% of participants rated the facilitator as ‘excellent’ or ‘good’ (with 1.5% rating the facilitator as average). These figures were drawn from an independent evaluation of the training delivered. Comments made included:

“Just the right information at the right time”

‘A very good overview for non-clinical managers”

“Very interesting course, should build up my confidence”

“A really useful insight into depression and how to deal with it”.

 HELPING MENDAS PROJECT MANAGE

Cognoscenti recently delivered a piece of work for Mendas ltd, which is a London based consultancy company. Mendas was looking to expand further and the Directors wanted to ensure that were able to effectively manage resources and allocate work to their consultants. They asked Cognoscenti to help them build in some project management disciplines to maximise their efficiency.  After consultation, Cognoscenti then designed and delivered a workshop to help train Mendas staff in the project management disciplines they needed in order to more efficiently manage their workload and resources.  Cognoscenti also produced a manual that Mendas staff could use as a reference document for taking the project management disciplines forward.  Comments from Mendas confirm that they were very satisfied with the service that they received: 

“Thank you again for being such a brilliant facilitator of our discussions and presenting the material in an interesting and interactive manner. We got out of this what we were hoping for. Well done.  There were continuing discussions about the subject after the workshop which showed that all staff members were engaged.”   Dirk Palm (Senior Consultant – Mendas)

            KEEPING THE HIGHWAYS MOVING

The Highways Agency took over the powers and functions of the Police in keeping traffic moving on the motorways and reducing congestion.  The new Traffic arm involved around 1500 staff and was to be delivered 24/7 on a national basis using a fleet of 4×4’s, various depots and a number of ‘state-of-the-art’ traffic control centres . The Traffic Officers would only have a 30 minute handover at the Depot, including debriefing and had limited PC access. This new arm of the Highways Agency would operate very differently from the other; predominantly office based staff and posed a substantial challenge for the Highways Agency. They needed high level expertise to help them find an appropriate solution.

Sharon was tasked with designing and implementing new processes, to enable Traffic Officers to utilise HR services and carry out HR administration e.g. recording sickness absence, without having to provide additional HR resources in Depots or outside office hours.  Sharon identified several HR areas that were core to the successful operation of the traffic function and re-designed the processes so that they could be delivered on-line using a self-service approach.  This meant that Traffic Officers could carry out their HR administration either on-line during time at the Depot or alternatively, they could be carried out via a hand held device during downtime on the roads.   This avoided the need for additional HR staff and also ensured that Traffic Officers had maximum time on the roads.