Wellbeing, Project Management, Change Management.
- Strategic Mental Health in Santander - Like many modern-day organisations, Santander UK were experiencing difficulties. Sickness absence was on the increase and productivity was lower, suggesting that Presenteeism levels may also be higher. Turnover had increased along with the number of reported stress and mental health cases. I was brought in by the head of Health and Safety to help
- Finding A Niche for Your Leadership Dark Side - Have a look at this interesting article from the Hogan team that tells us which occupations might be most compatible with particular dark side traits. A new compilation shows not only how dark side personality characteristics can be recognised, but also how can one benefit from their dark side by finding a suitable occupation.
- ICELAND LEADS THE WAY - I am going to Iceland again next week, the country not the store, to teach leadership psychology to business people on the Masters in Project Management at Reykjavik University. I have been doing this for the last four years. My book (https://www.routledge.com/Project-Psychology-Using-Psychological-Models-and-Techniques-to-Create/Mascia/p/book/9780566089428) is one of the text books for the course, so what is interesting
- Improving Productivity Via Wellbeing - Improving productivity does not have to be about buying in new and complicated technology. It does not have to involve extensive process redesign and systems thinking approaches. There are small changes that you can make within your organisation that will improve productivity by reducing some of the factors that have a negative impact on your
- GETTING HR TO THE TOP TABLE - For decades now HR have complained about not having a seat at the top table and about how they are only brought into events after the decisions have been made. They complain that they are not listened to and lack credibility in the eyes of other Board members, such as finance. So, what should HR
- 5 Fears That Stop Managers Managing Mental Health - Many managers are sympathetic to the needs of staff. They are able to support staff members and help them manage mental health conditions. Unfortunately, there are also managers who think that they should not have to manage mental health conditions. Managers who think that managing mental health is the job of HR or
- Big Brother: Emotional Resilience in Contact Centres - Contact Centres or call centres as most of us think of them, have had a bad press over the years. They have been described as modern day sweatshops, where staff are treated like cattle and paid low wages. Some Contact Centres may well have deserved this reputation but there are many organisations who recognise that Contact
- THE BUSINESS CASE FOR WELLBEING - Reduced wellbeing in organisations has serious consequences for both the individuals within the organisation and the organisation itself. When individuals experience reduced wellbeing, they experience a variety of mental and physical symptoms e.g.: Feeling fatigued and overwhelmed Experiencing aches and pains Feeling irritated Low in mood Having less patience Lower confidence levels. Impaired memory Experiencing
- THRIVING OR JUST SURVIVING - Pressure and performance Life in the 21st century is pretty full-on and we all experience stress from a range of sources e.g. from our work lives, from our home lives and from our own expectations and aspirations. Pressure can be a good thing, in that, we all need a certain amount of pressure to motivate
- AVOID RECRUITING PEOPLE WHO GO OFF WITH STRESS - A large public sector client recently asked me if I could design a training programme to help them avoid recruiting people who go off with stress. What Was the Problem with This Request? There are various reasons as to why individuals may fail to perform well in a job and one of those reasons concerns